Responsible Gambling
Your well-being is our priority. Learn how to enjoy our games safely and where to find help if you need it.
Our Commitment to Responsible Gambling
At PacificLotto NZ, we believe that gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. We are committed to promoting responsible gambling practices and providing support to those who may need it.
We encourage all our players to gamble responsibly by setting limits, understanding the risks, and knowing when to stop. Remember, gambling should never interfere with your daily life, relationships, or financial stability.
Signs of Problem Gambling
It's important to recognize the warning signs of problem gambling. If you experience any of the following, you may want to reassess your gambling habits:
- Spending more money or time on gambling than you can afford
- Chasing losses or trying to win back money you've lost
- Lying to family or friends about your gambling activities
- Gambling to escape problems or relieve feelings of anxiety or depression
- Borrowing money or selling possessions to gamble
- Neglecting work, family, or personal responsibilities because of gambling
- Feeling restless or irritable when trying to cut down on gambling
If you recognize these signs in yourself or someone you care about, it may be time to seek help. Problem gambling can have serious consequences on your finances, relationships, and mental health.
Tips for Responsible Gambling
Follow these guidelines to ensure gambling remains a safe and enjoyable activity:
Set Limits
Decide in advance how much time and money you're willing to spend on gambling, and stick to these limits. Never gamble with money you can't afford to lose.
Balance Your Activities
Make sure gambling is just one of many leisure activities in your life. Don't let it replace social activities, exercise, or time with family and friends.
View Gambling as Entertainment
Treat any money you spend on gambling as payment for entertainment, similar to what you might spend on a movie or concert. Don't view it as an investment or way to make money.
Take Regular Breaks
Step away from gambling regularly to maintain perspective. Set a timer or schedule breaks to ensure you're not playing for extended periods.
Don't Chase Losses
Accept that losing is part of gambling. Trying to win back money you've lost often leads to bigger losses and can indicate a developing problem.
Avoid Gambling When Emotional
Don't gamble when you're feeling upset, stressed, or under the influence of alcohol or drugs, as these can impair your judgment and lead to risky decisions.
Self-Assessment Questions
Ask yourself these questions to evaluate your gambling habits:
1. Have you ever missed work or other important activities to gamble?
2. Have you ever lied to family or friends about how much you gamble or how much you've lost?
3. Have you ever felt guilty about your gambling or what happens when you gamble?
4. Have you ever borrowed money or sold possessions to gamble or pay gambling debts?
5. Do you ever gamble to escape problems or negative feelings?
6. Have family or friends ever expressed concern about your gambling?
If you answered "yes" to any of these questions, you may want to consider seeking advice or support regarding your gambling habits.
Where to Find Help
If you're concerned about your gambling or someone else's, help is available. These organizations provide free, confidential support:
Self-Exclusion Options
If you feel you need a break from gambling, we offer self-exclusion options:
- Temporary Break: Take a short break from our services (1 week to 3 months)
- Extended Exclusion: Exclude yourself from our services for a longer period (6 months to 5 years)
- Permanent Exclusion: Permanently close your account and exclude yourself from our services
To set up self-exclusion, please contact our support team at [email protected] or call +64 9 555 0123.
During the exclusion period, you will not be able to access your account or use our services. We will also take steps to prevent you from receiving promotional materials.
Parental Controls
Protect minors from accessing gambling content:
- Use parental control software to restrict access to gambling websites
- Keep your gambling account credentials secure and never share them with minors
- Educate young people about the risks associated with gambling
- Set clear rules about gambling in your household
Remember, it is illegal for anyone under 18 to participate in gambling activities in New Zealand.
Contact Us for Support
If you have concerns about your gambling or need assistance with our responsible gambling tools, please contact our support team:
Email: [email protected]
Phone: +64 9 555 0123
Address: 123 Queen Street, Auckland 1010, New Zealand
Our team is trained to provide support and information about responsible gambling options. All inquiries are handled with confidentiality and respect.